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Privacy Policy

Last updated: July 25, 2025

Your privacy is important to us. This Privacy Policy (“Policy”) explains how Silvia Technologies, Inc. (“Silvia,” “we,” or “us”) collects, uses, shares, and protects your personal information when you use our website (www.cfosilvia.com), our web and mobile apps, and any services that link to or reference this Policy (collectively, the “Services”).

By using our Services, you agree to the practices outlined in this Policy.

Scope

This Policy applies to all visitors and users of our Services, including individuals who:

  • Use Silvia to connect their financial accounts
  • Interact with Silvia via chat, voice, or email
  • Visit our website or product interfaces

This Policy does not apply to third-party services you may connect to Silvia (e.g., your bank, Coinbase, Zillow). Please refer to their respective privacy policies.

What Information We Collect

1. Information You Provide

  • Account Information: Name, email, phone number, password, etc.
  • Connected Financial Data: When you link accounts via Plaid, SnapTrade, or Coinbase OAuth, we receive data including balances, transactions, and holdings.
  • Conversations: Text or voice messages sent to Silvia via chat, email, or phone may be processed to provide financial insights.
  • Support and Feedback: Information you provide when you contact us or complete surveys.

2. Information We Collect Automatically

  • Device & Usage Data: IP address, browser type, device model, OS, pages visited, and app interactions.
  • Analytics: Via PostHog and similar tools, we collect usage data to improve the platform.
  • Cookies: We use cookies to remember preferences and track performance (see below).

3. Information from Third Parties

  • Authentication Providers: If you log in via a third-party service like Google.
  • Market Data Sources: Public info from Zillow, CoinGecko, etc., used to enrich your experience.
  • Marketing Tools: We may receive business info (e.g., industry, company size) from enrichment providers.

How We Use Your Information

We use your information to:

  • Deliver Silvia’s features, such as net worth tracking and financial analysis
  • Process and respond to your requests via chat, voice, or email
  • Generate AI-powered financial insights and alerts
  • Detect fraud, enforce terms, and ensure security
  • Improve and personalize the Services
  • Communicate updates, promotions, and service-related notices
  • Comply with legal obligations

We may use your data in de-identified or aggregated form for internal reporting and product development.

Do We Share Your Information?

We do not sell your personal data.

We use trusted third parties that help us operate Silvia, such as Plaid.

We may also share information:

  • To comply with the law or respond to legal requests
  • In connection with a merger or acquisition
  • With your consent or at your direction

How We Use Cookies and Tracking Technologies

We use cookies to:

  • Maintain session and security
  • Understand user behavior
  • Improve website performance

You can control cookies through your browser settings.

How We Secure Your Information

We implement safeguards like encryption, access controls, and secure cloud infrastructure to protect your data. No system is 100% secure, so we encourage you to use 2FA and logout after each session.

Data Retention

We retain your personal data as long as your account is active or necessary to provide our Services. You may request deletion by contacting security@cfosilvia.com.

We may retain de-identified or aggregated data for research and analytics.

Your Privacy Rights

Depending on your location, you may have rights including:

  • Access to your personal information
  • Correction or deletion of your data
  • Objection to or restriction of processing
  • Data portability

To exercise your rights, email us at security@cfosilvia.com.

Region-Specific Notices

California Residents (CCPA)

We do not sell your personal information. You may request access to or deletion of your data by emailing security@cfosilvia.com.

European Residents (GDPR)

We process your data on the basis of consent, contract performance, or legitimate interests. You have the right to access, correct, delete, or restrict processing. Contact security@cfosilvia.com for any GDPR requests.

Children’s Privacy

Silvia is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under 18. If you are under 18, please do not use our Services or provide any personal information to us.

If you believe that someone under the age of 18 has provided us with personal data, please contact us at security@cfosilvia.com. We will promptly delete any such information from our systems.

Do Not Track

Silvia does not respond to Do Not Track signals, as we do not track users across sites for targeted advertising.

Contact Us

If you have questions or concerns about this Policy, or wish to exercise your privacy rights, contact us at:

security@cfosilvia.com
www.cfosilvia.com